Welcome to Mindful Healing Works Wellness Center (“MHWWC,” “we,” “our,” or “us”). By accessing our website, services, or engaging with our practice, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of Services

MHWWC provides mental health and wellness services, including therapy, consultations, and related resources. By using our services, you agree to use them only for lawful purposes and in a manner consistent with all applicable laws and regulations.

Our services are intended for individuals seeking professional support. They are not a substitute for emergency care. If you are experiencing a medical or mental health emergency, please call 911 or go to the nearest emergency room.

2. No Guarantee of Outcomes

While MHWWC is committed to providing high-quality care, we do not guarantee specific results or outcomes from services. Progress and results vary based on individual circumstances, participation, and external factors beyond our control.

3. Appointments, Cancellations, and Payments

Clients are responsible for attending scheduled appointments on time.

Cancellations/Rescheduling: Advance notice is required (typically 24 hours unless otherwise stated). Late cancellations or missed appointments may be subject to a fee.
Payments: Payment is due at the time of service unless other arrangements have been made.
Insurance: If applicable, clients are responsible for understanding their insurance coverage and any out-of-pocket costs.

4. Confidentiality

MHWWC maintains confidentiality of client information in accordance with HIPAA and applicable laws. However, there are limits to confidentiality, including but not limited to:

Risk of harm to yourself or others
Suspected abuse or neglect
Court orders or legal requirements

Please refer to our Privacy Policy for full details on how your information is used and protected.

5. Electronic Communications & Consent

By engaging with MHWWC, you consent to receive communications via email, phone, patient portal, and SMS/text messaging related to your care and our operations.

These may include:

Appointment reminders
Scheduling updates
Billing notifications
General practice communications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by contacting our office.

6. SMS Messaging Compliance

MHWWC does not sell, rent, or share your mobile number or personal information with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with trusted service providers or subcontractors as necessary to support our operations (such as messaging platforms or customer service systems).

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

7. Website Use & Intellectual Property

All content on the MHWWC website—including text, graphics, logos, and materials—is the property of MHWWC and is protected by applicable copyright and intellectual property laws.

You may not:

Copy, reproduce, or distribute content without permission
Use content for commercial purposes without authorization

8. Limitation of Liability

To the fullest extent permitted by law, MHWWC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, website, or communications.

9. Third-Party Services

Our website or services may include links to third-party platforms or tools. MHWWC is not responsible for the content, privacy practices, or operations of these third-party services.

10. Modifications to Terms

MHWWC reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of those changes.

11. Governing Law

These Terms and Conditions are governed by the laws of the applicable state in which MHWWC operates, without regard to conflict of law principles.

12. Contact Information

Mindful Healing Works Wellness Center
(443) 530-6921
info@mindfulhealingworks.com